This action is permanent and irreversible
Deleting your account will remove your profile, posts, messages, followers, and all associated data from our systems. This cannot be undone. If you'd prefer to take a break, consider logging out instead.
What gets permanently deleted
Data we may retain for legal reasons
In certain limited cases, we are required by law to retain specific data even after account deletion. This may include:
Delete from inside the app
Open your Profile
Tap your avatar in the bottom navigation bar to go to your profile page.
Go to Settings
Tap the ⚙ Settings icon in the top-right corner of your profile.
Select "Account"
Scroll down and tap Account under the Privacy & Security section.
Tap "Delete Account"
At the bottom of the Account page, tap Delete Account and follow the on-screen confirmation steps.
Request deletion via email
If you no longer have access to the app, send a deletion request directly to our privacy team. Use the template below and send it to privacy@dimensionsapp.com — we process requests within 14 business days.
What happens after you request deletion
Request received
We send you an automated confirmation email acknowledging your deletion request.
ImmediatelyIdentity verification
Our team verifies the request against your registered account details to prevent unauthorized deletions.
1 – 3 business daysAccount & data deleted
Your profile, content, messages, and personal data are permanently removed from our active systems.
Up to 14 business daysBackup purge complete
Any residual copies in encrypted backup systems are fully purged. A final confirmation email is sent to you.
Up to 90 daysCommon questions
No. Account deletion is permanent and irreversible. Once deleted, your username, content, and data cannot be recovered. If you'd like to use Dimensions again, you would need to create a new account.
Your original posts and profile will be removed from Dimensions. However, if other users have shared or saved your content externally, we cannot control or remove those copies. Public content may have been indexed by search engines prior to deletion.
Account deletion does not automatically trigger subscription refunds. We recommend cancelling any active subscriptions through the App Store or Google Play before requesting deletion. Contact our support team for billing questions.
No. Deactivation temporarily hides your profile and pauses activity — your data is preserved and your account can be reactivated at any time. Deletion is permanent and removes all your data. Make sure you want full deletion before proceeding.
You can request a data export before deletion by emailing privacy@dimensionsapp.com with the subject "Data Export Request". We will provide a downloadable archive of your account data within 30 days.
Still need help?
Our privacy team is available to assist with any account or data-related requests. We aim to respond to all enquiries within 3 business days.