Welcome to Dimensions. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use the Dimensions mobile application, website, and related services (collectively, the "Service"). By accessing or using Dimensions, you agree to the practices described herein.
Information We Collect
When you create an account or use the Service, you may provide the following categories of personal information:
Automatically Collected Information
When you use Dimensions, we may automatically collect the following technical and behavioral data:
Information from Third Parties
We may receive information about you from external sources including social login providers, advertising partners, analytics providers, payment processors, security and fraud prevention services, and other users who interact with your account.
How We Use Your Information
Legal Bases for Processing (GDPR)
If you are located in the United Kingdom, European Economic Area (EEA), or similar jurisdictions, we process your data based on:
You may withdraw consent at any time where processing relies on consent.
Cookies and Tracking Technologies
We use cookies and similar technologies to keep users logged in, remember preferences, analyze traffic and engagement, improve user experience, deliver personalized advertising, and measure campaign performance. You may control cookies through your browser or device settings.
How We Share Information
Service Providers
Third-party vendors assisting with hosting, cloud storage, analytics, payment processing, customer support, advertising, and security services.
Other Users
Certain information is publicly visible including your username, profile photo, public posts, followers/following lists, and comments.
Legal Compliance
We may disclose information to comply with laws, respond to legal requests, protect rights, safety, and property, or investigate fraud.
Business Transfers
In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
Messaging & Private Communications
Dimensions may offer direct messaging, group chats, and voice/video communication. While private communications are intended to remain private, we may review content when required by law, to investigate abuse, enforce safety policies, or through automated systems for spam and harmful content detection.
Data Retention
We retain information as long as necessary to provide the Service, and for legal, security, tax, or compliance purposes, or to resolve disputes and enforce agreements. Deleted data may remain temporarily in backups or archived systems.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
You may exercise these rights by contacting our privacy team.
Account Deletion
You may delete your account through app settings or by contacting support. After deletion, your profile may no longer be visible; however, some content may persist if shared by others, and certain records may be retained for legal or security purposes.
Children's Privacy
Dimensions does not knowingly collect personal information from children under the minimum legal age in their jurisdiction. If we become aware that a child has provided personal information unlawfully, we may remove the information, suspend the account, and take appropriate legal steps. Parents or guardians may contact us regarding children's data concerns.
Security Measures
We implement reasonable safeguards to protect your information:
No system is completely secure, and we cannot guarantee absolute protection.
International Data Transfers
Your information may be processed and stored in countries outside your jurisdiction where privacy laws may differ. We take appropriate measures to protect data during international transfers, including contractual safeguards, security protocols, and compliance mechanisms.
Advertising and Analytics
We may use third-party advertising and analytics services to measure engagement, deliver targeted advertisements, and analyze trends. These providers may use cookies, SDKs, and tracking technologies. You may opt out of personalized advertising through device settings where available.
User-Generated Content
Content you upload or share may become publicly accessible depending on your privacy settings. Other users may copy or share your content; public content may appear in search engines or external platforms; and we cannot fully control third-party redistribution.
Sensitive Information
Please do not share government IDs, financial passwords, confidential personal information, or sensitive medical data through public posts or insecure channels.
Push Notifications and Communications
We may send account notifications, security alerts, updates, promotional messages, and product announcements. You can manage notification preferences through your device or account settings at any time.
Third-Party Links and Services
Dimensions may contain links to third-party websites, applications, or services. We are not responsible for their privacy practices, security measures, content, or policies. You should review their privacy policies independently before engaging with them.
Do Not Track Signals
Some browsers offer "Do Not Track" settings. Because no uniform standard exists for how companies should respond to these signals, Dimensions may not respond to Do Not Track signals at this time.
Regional Privacy Disclosures
United Kingdom & European Users
Users in the UK and EEA may have rights under the UK GDPR, EU GDPR, and Data Protection Act.
California Residents
California residents may have rights to know collected data categories, request deletion, access personal information, and opt out of certain data sharing under applicable privacy laws.
Changes to This Privacy Policy
We may modify this Privacy Policy periodically. When significant changes occur, we may update the effective date, notify users through the app, and provide additional notices where required by law. Continued use of the Service after updates constitutes acceptance of the revised policy.
Contact Us
If you have questions, concerns, or privacy requests, contact the Dimensions Privacy Team:
Data Protection Officer
If required by applicable law, Dimensions may appoint a Data Protection Officer (DPO). For DPO inquiries, please reach out:
info@dimensionsapp.globalYour Consent
By using Dimensions, you acknowledge that you have read this Privacy Policy, you understand how your information is collected and used, and you consent to the practices described herein.